Internationally curated, delivered locally
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Shipping information

Shipping and Delivery

We ship to most countries worldwide. The majority of items are shipped with TNT Express. Once your order has been processed by our team you will receive a conformation email of your delivery.

Shipping to Australia is a flat rate of $10 and free for orders over $100.
All International shipping is a flat rate of $20 USD.

Generally delivery time is approximately 1-2 business days in Australia, 5-7 international. Please allow up to 21 business days for artwork orders. Please note these delivery times are estimates only and are not guaranteed, they will depend on the destination country.

We highly recommend customers provide a business address for shipping.

If you have any questions about shipping or deliver, please contact us at orders@thecoolhunter.net.


Customs Inspection, Duties and Taxes

Orders placed outside Australia may be subject to customs inspection and liable for duties and taxes on importation into the destination country.

Each customer is responsible for paying any fees, duties or taxes which are levied in the destination country in regards to their shipment.


Refunds and Exchange Policy

There will be no refunds or exchanges of products unless the purchased item is out of stock. In the event of a defective product, we will only exchange the goods with the exact same item. You have 5 business days after signed delivery to notify us of any issues with the item or damages caused during transit.